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Adventure Gear
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Men
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Terms & Conditions Shipping Policy Return & Refund Privacy Policy Contact Us About Us

© 2025, ZAYROON

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Terms & Conditions – ZAYROON

Welcome to ZAYROON. Please take a moment to review our Terms & Conditions carefully before using our website or placing an order. By using our services, you agree to the following terms:

1. Order Process:
– Once your order is successfully placed, you will receive an order ID and confirmation via email or WhatsApp.
– Orders are usually processed within 3–5 business days after confirmation (including COD orders).
– In case of high demand or holidays, processing may take slightly longer — but we’ll keep you informed.

2. Product Availability:
– All products shown on the website are subject to availability.
– In rare cases, if a selected item is unavailable, we will notify you and offer an alternative or refund.

3. Payment Terms:
– We accept both Online Payment and Cash on Delivery (COD).
– In COD, you pay only after receiving your order — no advance payment is needed.
– For online payments, we use secure gateways with industry-level encryption.

4. Shipping & Delivery:
– We deliver across India through trusted courier partners.
– Please provide accurate address and contact details to avoid delays.
– Shipping times may vary depending on your location.

5. Cancellations:
– Orders can only be cancelled within 12 hours of placing them, unless already shipped.
– After dispatch, cancellation requests will not be accepted.

6. Return & Refund:
– Return requests must follow our Return Policy.
– Used, worn, or damaged items will not be eligible for return or pickup.
– Refunds will be processed only after the product is inspected.

7. Changes to Terms:
– ZAYROON reserves the right to modify these terms at any time without prior notice.
– Updated terms will be effective immediately upon being posted on our website.

8. Respect & Ethics:
– We expect all interactions — whether in message or purchase — to be respectful.
– Any misuse of service or fraudulent behavior may lead to account blocking or legal action.

Thank You for Being with ZAYROON ❤️
We’re more than a brand — we’re a movement built on honesty, style, and freedom. Thank you for walking this journey with us.

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Payment & Shipping Policy – ZAYROON

At ZAYROON, we believe in simple, transparent, and friendly transactions. Our goal is not just to deliver a product, but to deliver trust.

💳 Payment Options:
– Cash on Delivery (COD) – Pay after you receive the product.
– Online Payment – via secure gateways (UPI, card, net banking).
Choosing COD means zero hassle – product first, payment later.

🚚 Order Processing & Delivery:
– Once payment is confirmed or the COD order is placed, we begin processing.
– Orders are typically processed within =1–7 business days.
– There may be slight delays during holidays, but we’ll keep you updated.

📦 Address & Information:
– Please provide correct shipping address and mobile number. Errors may cause delays or cancellations.

At ZAYROON, we don’t just deliver products — we deliver care and trust.

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Return & Refund Policy – ZAYROON

We want you to love what you receive from us. But if something isn’t right, we’re here to help.

🛍️ Return Conditions:
– Items must be unused, unwashed, and in original condition.
– Worn, washed, or dirty items will not be accepted.
– If the product is damaged from the customer's side, pickup will not be arranged.

📦 Pickup Process:
– If the return is approved, we will schedule a pickup.
– If not eligible, the pickup will not happen and the item remains the customer’s responsibility.

💸 Refund Timeline:
– Refunds are processed within 7–10 business days after approval.
– For COD orders, we’ll request your bank/UPI details for the refund.

📲 Need help?
Message us on WhatsApp: +91 99031 98355 (message only, no calls)

We believe solving problems is more important than avoiding them.

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Privacy Policy – ZAYROON

Your privacy is important to us. At ZAYROON, we are committed to protecting your personal information and being transparent about how we use it.

📌 What we collect:
– Name, shipping/billing address, phone, email
– Order history & product preferences
– Device/browser info (automatically)
– Cookies & usage data
– We do NOT store card/UPI details

🎯 Why we collect it:
– To process and deliver your orders
– To provide customer support & resolve issues
– To improve your shopping experience
– To notify you of offers (only if opted in)
– To ensure order and delivery security

🔐 Our security promise:
We use encrypted, secure servers and follow global standards. Your data stays safe and will never be sold to unauthorized parties.

🤝 Third-party services:
Limited data may be shared with trusted partners (payment gateways, logistics, analytics) only to fulfil your orders and improve our services.

🕒 Data retention:
We keep your information only as long as needed for our services or as required by law. Once no longer needed, it is securely deleted.

🧾 Your rights:
– You can request to view, update, or delete your personal info anytime
– You can opt out of promotional messages whenever you wish

✨ Our commitment:
At ZAYROON, we don’t just protect your data — we protect your trust.

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📩 Contact Us – ZAYROON

We’re always here to connect with you — because at ZAYROON, you’re more than just a customer. You’re part of a community that believes in travel, freedom, and fearless living.

For personal assistance, you can reach out to Joniraj Mollick, Founder of ZAYROON.

❓ Got a question? A suggestion? Or just want to say hello?
We’re always listening.

💬 WhatsApp Support: +91 99031 98355
(message only, no calls)

⏰ Support Hours:
Monday to Saturday – 10:00 AM to 7:00 PM
Sunday – Closed

⚡ Our usual response time is within 24 hours, but we often reply much faster — because we respect your time.

❤️ We may be small in team size, but we’re big in heart. We promise to treat your message with the attention it deserves.

🌍 Thanks for being here. We’re glad to walk this journey with you.

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About Us – ZAYROON

There’s a path that exists on no map — a trail carved by ocean waves, mountain dust, jungle greens, and the deep pulse of dreams. It’s the path walked by those whose hair dances in the wind, who choose freedom over fear.

ZAYROON was born from this path.

We’re not a brand stitched by machines. We’re woven with stories — of riders, campers, dreamers, and wanderers. Our clothes are not just fabric; they carry the silence of sunsets, the roar of highways, and the energy of young hearts.

🧭 What We Stand For:
– Freedom in style
– Adventure in soul
– Minimalism in expression
– Unisex comfort and bold designs

Our products are made for those who don’t follow trends — they follow roads, trails, stars. People who believe that life is not about settling, it’s about moving.

🔥 Youth, You Belong Here:
We see the fire in this generation — the courage to build a life that looks different. You don’t want average. You want stories, style, and substance. ZAYROON is for you.

Whether you're riding through pine forests, sitting by rivers, or walking into the unknown — carry your spirit, wear your story.

ZAYROON is not just what you wear — it’s who you are when no one’s watching.

Thanks for being part of this tribe. Let’s walk wild, walk true.

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